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We Help Underperforming Golf Clubs Win.

Subscribe to The Quick Wins Digest

KPI Golf Course Management:
A Data-Driven Methodology for Optimizing Performance

“We deploy golf course management solutions that help clubs operate sustainably and profitably, where otherwise they may fail. We believe that optimal performance means objectively evaluating what is working, what isn’t working, and to continuously prioritize highest impact activities based on facts. Operating less than optimally means missing critical growth opportunities, diminishing market share, reduced valuation, or even the club’s demise.”

Casey BourquePrincipal
PreviousNext

key per·for·mance in·di·ca·tor (KPI)

noun: key performance indicator;
plural noun: key performance indicators

a quantitative or qualitative measurement, or any other criterion, by which the performance, efficiency, achievement, etc. of a person or organization can be assessed, often by comparison with an agreed standard or target

Resources for Golf Course Operators

Downloads

Learn More

downloads

Check out our library of publications on golf course operations, finances, facility marketing, and other helpful tools to help you win.

KPI’s Podcast

Listen Now

golf essentials podcast

Listen to insights on industry challenges, optimizing facility performance, and interviews with golf influencers.

Blog

Read Now

blog

Read up on helpful articles, golf industry data and trends, and insights to help you stay on top of the game and run a better operation.

  • Copy of 4Ds Banner

Service Modules

kpi-consult (1)

Maintain full control of your facility, while filling in the gaps with data-driven insights, real time reporting, and strategic experience. 

kpi-manage (1)

Retain macro control while leveraging centralized economies of scale, and professional operational execution

lease (1)

Guaranteed cash flow for ownership while the asset appreciates, offloading day-to-day operational responsibilities, risks and stress

kpi-aquire (1)

Buying and selling facilities, maximizing valuation, contract negotiation, transitional management and portfolio management

The Secret Sauce

Empathy

Fully transparent discourse and open sharing of ideas is the only way to fully understand the challenges clubs face and to evaluate every possible alternative. It is critical that we become sensitive to your situation and the ecosystem in which your club exists. If we take you on as a client, we promise to deliver value in your exclusive best interests, and without consideration for our own best interests.

Alignment

Without alignment of goals and beliefs, uninspired execution is sure to sabotage the effectiveness of any long term solutions. Achieving 100% aligned objectives is critical in developing a culture of positivity, appropriate freedom to act, and speed. Everyone must agree that subjective practices are never optimal and that improvements are necessary for us to achieve stated goals.

Objectivity

If you want to win in golf management today, we believe you need to be utterly unromantic about consumer behavior and performance. You need to observe, analyze and adjust to where the consumer actually is, and what is or isn’t working well. Data enables us to definitively prioritize highest impact activities.

Why Does KPI Golf Management Exist?

The golf industry is experiencing gentrification right now.

Rich top-end facilities are getting richer (and more expensive) while the more affordable clubs are disproportionately going out of business.

It’s a call to arms where many stand alone facilities cannot compete without engaging expert help, economies of scale, and modern day operating efficiency.

Less than optimal golf course management can mean missing critical growth opportunities, diminishing market share, reduced valuation, or even the club’s demise.

Underperforming golf clubs can compete favorably in today’s marketplace, but they have to optimize operations. It begins with with addressing the low hanging fruit in financials & workplace culture, followed by deploying specific strategies for continuous refinement, and leveraging centralized resources at scale to compete long term. 

Common Questions

Why do clubs want to work with KPI?

In the golf business, we are hardwired to enjoy helping people. We enjoy what we do because ultimately we are serving a greater good – creating and saving jobs, building careers, reinvigorating entire communities, preserving historic facilities, and providing healthy environments for children and families.

When golf clubs prosper, many people benefit. When clubs struggle or go under, many more feel the impact.

Our clients enjoy working with us because we share in their beliefs in the critical importance of success. A healthy club means a healthy community, and better lives for those it touches.

We believe our skills, networks, and resources can help these community centerpieces compete and thrive. At the end of the day, people enjoy being around others who are passionate and who share common beliefs.

Our Beliefs & Company Culture

The KPI Blog

prospects
Growth, Private, Public

How to make the most of your prospect lists

The goal is to present helpful information without any pretense that you're trying to sell them anything on the back end.
May 7, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/05/prospects.jpg 1057 2000 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-05-07 10:09:172020-09-04 11:50:35How to make the most of your prospect lists
2019-Summit-Flyer
Cost Containment, Growth, Operations, Privately Owned

2019 Golf Inc. Innovation Summit Flyer

Here's a compilation of data and performance metrics discussed at the Golf Inc. Innovation Summit. KPI Principal & Founder was selected as a keynote presenter. 
March 30, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/03/2019-Summit-Flyer.jpg 669 514 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-03-30 12:10:022020-09-04 11:50:352019 Golf Inc. Innovation Summit Flyer
blue-sky-golf-club
Podcast

Interview with Blue Sky GM: How Real-Time Performance Data Brings Huge Impact to Golf Operations

Hampton Connect software is offered in conjunction with KPI Consult - a package offering recurring lightweight and affordable insights and deployable tactics to reach performance benchmarks at golf facilities.
March 24, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/03/blue-sky-golf-club.jpg 635 1500 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-03-24 21:12:152020-09-04 11:50:36Interview with Blue Sky GM: How Real-Time Performance Data Brings Huge Impact to Golf Operations
Cost Containment, Operations, Podcast, Privately Owned, Public, Publicly Owned

A Data-Backed Discussion on Golf Inclusion & Participation with Stuart Lindsay

Today, we're digging deep into where the golf business has been and where it's heading...and most importantly, what club owners can do about it.
March 12, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/02/banner-kpi-acquire.jpg 630 1500 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-03-12 22:35:002020-09-04 11:50:36A Data-Backed Discussion on Golf Inclusion & Participation with Stuart Lindsay
buying-power
Cost Containment, Member Owned, Podcast, Private, Privately Owned, Public

Buying Power and Cost Containment for Stand-Alone Golf Courses

So, lot’s of clubs can’t (or won’t) shell out 6-figures for a full service management contract - for good reason in many cases...
March 12, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/03/buying-power.jpg 722 1500 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-03-12 18:54:472020-09-04 11:50:36Buying Power and Cost Containment for Stand-Alone Golf Courses
marketing-country-clubs
Growth, Member Owned, Podcast, Privately Owned, Publicly Owned

Golf Course Owners Forum – How to Market and Sell Golf

The two club owners taking part in the discussion today have two very different facilities, yet marketing principles remain fairly constant. 
March 6, 2019
https://kpigolfmanagement.com/wp-content/uploads/2019/03/marketing-country-clubs.jpg 853 1280 Casey Bourque https://kpigolfmanagement.com/wp-content/uploads/2018/10/kpi-golf.png Casey Bourque2019-03-06 21:46:452020-09-04 11:50:37Golf Course Owners Forum – How to Market and Sell Golf
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